Utilities and Billing

Wastewater

The Town of Zionsville maintains a flat sewer rate of $44.50 per month per residence.

Trash and Recycling Collection

The Town of Zionsville maintains a base rate of $9.90 per month for residents in the service jurisdiction. Questions on what is acceptable and unacceptable to recycle? Click here to learn more.

Begin New Service

Click here to request new service. You will receive a follow-up email confirming the request. Please note confirmation emails will only occur Monday - Friday during regular business hours.

Final Service Request

Click here to request final service. You will receive a follow-up email confirming the request. Please note confirmation emails will only occur Monday - Friday during regular business hours.

Questions and Concerns

The Town of Zionsville is the liaison for our trash/recycle customers and the Town’s contracted service provider, Waste Management. If you ever encounter service or communication issues with Waste Management, please email customer service. You can also contact the Municipal Action Center (MAC) at 317-873-5410 or at askthemac@zionsville-in.gov. MAC staff will log the concern and forward it to Waste Management to be addressed.

Payment Options

Pay Online

The online bill pay allows you to pay with a credit card without coming to Town Hall. There is a $1.25 charge. Online bill pay also allows you to view your bill, see current balance and see past payments. Click here to be directed to the online bill pay webpage.

Town Hall

Payments are accepted Monday - Friday, 8 a.m. - 4 p.m. at the Municipal Action Center, 1100 West Oak Street. We accept cash, check or credit card. There is also a green drop box in the parking lot for payments after hours or weekends. The drop box is checked daily Monday - Friday. 

Pay By Phone

The pay-by-phone allows you to pay with credit card over the phone. There is a $1.25 charge. It also allows you to hear balances, payment amounts and due dates. Call 833-303-3764 to make your payment by phone. 

Citizen's Water

Emergency or Leak: 317-924-3311

Customer Service: 317-924-3311

Toll Free: 800-427-4217