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You can contact Priority directly.
Phone: 855-WASTE-65 (855-927-8365)
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The Town's new trash/recycling provider is Priority. The new collection schedule for residents in the urban service district began on April 10, 2023. Your trash/recycling service day may have changed. If you have not yet received the mailer from Priority, you can view the digital mailer here.
You have your own private contract with a trash/recycling provider and your schedule remains as is.
Town Council approved an ordinance establishing the trash/recycling fees with the new service provider, Priority. The rates are:
With Priority's automated arm system on the trucks, bags are NOT allowed outside of the cart. Bags outside of the cart (including yard waste bags) will not be collected.
DPW offers a bi-annual Brush and Limb Collection service for residents in the urban service district. Outside of this service, we advocate for residents to take their brush and limbs to GreenCycle. GreenCycle accepts the material for free to be composted.
Boone County Solid Waste Management District offers information about composting and yard waste.
Should you need another cart, one can be purchased directly from Priority at www.PriorityWaste.com or you can call 855-WASTE-65 (855-927-8365).
This image shows the materials that are accepted at the facility Priority uses:
Priority has shared with us that the best practice for residents is to NOT place anything out that has liquid remaining in the object. Dump out the liquids and rinse out the material to minimize the total liquid placed into the garbage truck. When compacted, trucks create 40,000 pounds+ of force and the squeeze that occurs will draw out all the liquid from the material which can potentially seep out.